When Troubleshooting, What is Your Combination?

When PowerPoint does something unexpected and unexplained, the desire to toss the computer out the window increases (a lot!). But there are lots of online resources to find solutions (here at ThePowerPointBlog, forums, and searching google or bing).

But now there are more variables with multiple OS’s, version of PPT, etc. So what is your combination?
– Windows XP – 32 bit, PPT 2007
– Windows Vista – 64 bit, PPT 2003
– Windows 7 – 64 bit, PPT 2010 64
– Etc.

Finding files in Windows 7 can be different than XP. Add-ins that work in Windows 7 32-bit may not work in Windows 7 64-bit. And the list goes on.

As a best practice, I recommend at a minimum listing:
1. What Operating System (OS)
2. If your OS is 32-bit or 64-bit
3. What version of PowerPoint (or what versions if you have multiple installed on same computer)
4. If PowerPoint 2010, is it 32-bit or 64-bit

– Troy @ TLC